Mortgage Loan Processor

Location: Columbia, MD
Date Posted: 11-11-2017
As a Loan Processor, your customer service acumen and financial background will allow you to help families purchase high-quality homes in your community. You’ll act as a liaison between the borrower, sales team, and underwriting department to ensure a helpful and friendly home buying experience. 

Primary Responsibilities
  • Maintain frequent communication while providing exceptional customer service to homebuyers, branch personnel, and the Homebuilding divisions throughout the entire loan process
  • Manage multiple loan files
  • Collect and record customer information in a timely manner to ensure timely processing of compliant mortgage loan files
  • Set up loan files, manually and on the computer, and order all exhibits (i.e., VOE's, VOD's credit report, etc.)
  • Ensure accuracy and completeness of each loan file processed prior to passing to the closing department
  • Follow up on submitted loans and/or pended loans
  • Coordinate closing paperwork and tasks, as required
  • Remain knowledgeable in all loan programs and guidelines as well as company approved Broker options
  • Excellent customer service skills
  • Strong organization skills, attention to detail, and ability to multi-task
  • Strong oral and written communication skills
  • At least 2 years of experience processing loans, preferred
  • Working knowledge of real estate documentation, underwriting policies, compliance, and procedures, preferred
  • Minimal travel required
Thank you,
Meg Reilly
VP of Recruiting
TOLL FREE: (800) 603-1651
FAX: (480) 287-9066
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