Mortgage Operations Manager

Location: Beltsville, MD
Date Posted: 11-11-2017
As an Operations Manager, you'll be responsible for the daily operations of the mortgage office staff and maintaining an efficient workflow for the branch's loan pipeline. Your experience running a mortgage office will be an asset to you as you provide compliance training and manage your team's industry knowledge, and will help you to identify talented personnel during the interview process. 
Primary Responsibilities
  • Manage the annual business plan and strategize to accomplish branch objectives and desired metrics.
  • Ensure all loan files meet corporate and regulatory policies and procedures.
  • Monitor loan pipeline and implement control functions to manage loans in process.
  • Provide weekly status communications to sales team and homebuilding division offices. 
  • Serve as liaison between Settlement Services and outside closing agencies to manage branch closing schedule.
  • Work with Branch Manager to monitor brokered loan services and ensure branch service standards are met.
  • Maintain accounting controls for all fees due, collected, or deposited within the branch. 
  • 3+ years of office management experience in a mortgage environment
  • Attention to detail and organization
  • Demonstrated problem solving and customer service skills
  • Excellent oral and written communication skills
  • Strong working knowledge of FNMA, FHA, VA and State housing loans
  • Ability to meet any applicable state licensing requirements
Thank you,
Meg Reilly
VP of Recruiting
TOLL FREE: (800) 603-1651
FAX: (480) 287-9066
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