Mortgage Originations - Change Management Manager

Location: Dallas, TX
Date Posted: 11-11-2017
Our client is seeking an experienced Mortgage Originations - Change Management Manager to join their growing company. The Mortgage Originations Change Management Manager is responsible for working with business leaders to implement controls in accordance with CFPB and other regulatory, state and federal guidelines within required timeframes.

*Please note, this is an in-office position. Must be commutable to the office, remote work is not offered for this opportunity*

Duties & Responsibilities:
  • Centralized point of control interfacing with the business regarding changes to operational controls
  • Support, apply and implement various origination initiatives driving improvements across the organization in support of furthering the development of a high-functioning and efficient platform
  • Manage a team responsible for supporting all change management efforts
  • Ensure origination processes are compliant with CFPB and regulatory requirements
  • Execute, promote and support continuous improvement of the origination platform
  • Managing operational oversight of the Origination Change Management Committee meetings including monthly meeting preparation and leadership, tracking and reporting of all CMC items and approvals, ensure implementation and procedure documentation
  • Assist in root cause analysis for exceptions and recommend process changes.
  • Gather and assemble data for executive presentations
  • Working with the Origination team, Origination - Operations Support team, and other support departments integrate CMC approved changes into appropriate systems, reporting and processes, procedures and training.
  • Execute against the approved plans, reporting appropriately on status and effectiveness
  • Identify and work to remove barriers that slow or prevent solutions
  • Identify workflow processes which lead to inefficiencies in overall production processes
  • Work collaboratively with origination team members to identify mitigation strategies and take early action to resolve issues
  • Perform other duties or projects as requested
Required Knowledge & Skills:
  • Excellent understanding of the organization’s goals and objectives
  • Strong leadership skills
  • Excellent written and oral communication skills
  • Excellent interpersonal skills
  • Ability to conduct and direct research into system issues and products as required
  • Ability to present ideas in business-friendly and user-friendly language
  • High level of self-motivation
  • Keen attention to detail
  • Proven analytical, evaluative and problem-solving abilities
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Exceptional customer service orientation
  • Extensive experience working in a team-oriented, collaborative environment
Education & Experience Required:
  • Bachelor’s Degree from an accredited college or university
  • Minimum 7 years mortgage origination experience
  • Advanced Microsoft Office Skills in Visio, Project, Word and Excel
  • Advanced working knowledge of MSP

Thank you,
Meg Reilly
VP of Recruiting
TOLL FREE: (800) 603-1651
FAX: (480) 287-9066
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