Processing Manager (Hybrid)
📍 Location: Manhattan, NY
💼 Schedule: Hybrid (3 days in-office)
💰 Salary: $100-120k Commensurate with experience

A growing mortgage lender is seeking a Processing Manager with deep experience in both loan processing and mortgage technology to lead their operations team in Manhattan. This hybrid role (three days onsite) requires someone who thrives in a fast-paced environment and brings a strong blend of leadership, technical expertise, and hands-on processing knowledge.

Key Responsibilities:

• Manage the day-to-day operations of a processing team, ensuring loan files move efficiently from submission to closing

• Act as the team’s technical resource—troubleshooting issues within the LOS, implementing system improvements, and ensuring tech tools are fully optimized

• Analyze pipeline reports and production metrics to identify workflow bottlenecks and performance trends

• Serve as a point of escalation for complex loan files and guideline interpretation

• Collaborate closely with sales, underwriting, and closing to drive operational efficiency

• Train and mentor processing staff to strengthen their product knowledge, tech fluency, and performance

Qualifications:

• Minimum 5 years of hands-on experience in residential mortgage processing

• At least 2 years in a leadership or processing management role

• Strong technical aptitude—must be proficient in loan origination systems (LOS) and able to leverage technology to improve workflow

• Deep knowledge of agency and non-agency guidelines (Conventional, FHA, VA, Jumbo, etc.)

• Excellent organizational, communication, and leadership skills

• Must be comfortable working in a metrics-driven, high-volume environment

Thank you for your interest! 

If your background aligns with our clients needs, one of our Recruiters will reach out. Please Check your spam folder and voicemail for messages from our recruiters.

Unfortunately due to high volumes of applicants, we may not be able  to respond to those who are not a fit.  If you do not hear from us regarding this application, please know we do appreciate your interest and encourage you to continue to keep an eye on our website for new opportunities.