Position: Consumer Direct Sales Manager
Location: Hybrid (Plymouth, MI ) 
Compensation: $50,000 base + 20–50 basis points on originated/referred loans
Benefits: Medical, Dental, Vision, 401(k)
Schedule: Monday–Friday, 8:30 AM–5:00 PM EST

Overview:
Our client, a nationally recognized mortgage lender, is seeking an experienced Consumer Direct Manager to lead and expand their high-performing Consumer Direct division. This role offers an opportunity to manage a seasoned team, identify new lead sources, and drive departmental growth while maintaining operational excellence.

Responsibilities:

• Provide strategic and functional leadership to the Consumer Direct department

• Recruit, mentor, and manage a team of Consumer Direct Loan Officers

• Identify and develop new lead sources to increase production

• Collaborate with senior leadership to streamline the Consumer Direct process

• Set and monitor performance goals for individual and team success

• Ensure compliance and consistency in sales operations

• Develop and maintain a departmental P&L and performance metrics

• Drive productivity through training, accountability, and technology

Qualifications:

• Active Loan Originator License (NMLS required)

• Minimum 3 years of experience managing a Consumer Direct mortgage team

• Strong background in sales leadership, pipeline management, and loan production

• Proficiency in Encompass and CRM-based sales tracking

• Proven ability to build and grow a sales team through training and accountability

• Excellent communication and problem-solving skills

• Must be willing to work full time in office for initial training (Plymouth, MI)

📌 National Mortgage Staffing does not determine the salary, requirements, or qualifications for this role. All hiring criteria are established by our client and must be followed as outlined.

Thank you for your interest! 

If your background aligns with our clients needs, one of our Recruiters will reach out. Please Check your spam folder and voicemail for messages from our recruiters.

Unfortunately due to high volumes of applicants, we may not be able  to respond to those who are not a fit.  If you do not hear from us regarding this application, please know we do appreciate your interest and encourage you to continue to keep an eye on our website for new opportunities.