Our client is hiring a Senior Program Manager of Loan Closing for a full-time, exempt, in-office role in New York, NY. This position is responsible for senior-level closing quality control, compliance review, and oversight of the recently closed pipeline, including escalations and coordination across internal stakeholders.

 

This is an in-office position. Remote or hybrid work is not available.

 

Responsibilities:

• Act as the second approver on loans requiring dual quality control

• Review loan files for proper compliance, disclosures, signatures, and documentation

• Calculate figures and quality check closing documents; resolve errors and train staff to prevent future errors

• Ensure consistency and accuracy across closing documentation and requirements

• Handle borrower complaints and escalations beyond line staff

• Hold regular meetings with finance to keep loan funding processes moving

• Work with leadership to spot-check and audit program pipelines for accuracy

• Issue closing instructions to settlement agents; order and review title work

• Maintain and prepare reports for senior management

• Process invoice payments for the department across vendors and programs

• Support onboarding to subservicer or internal servicing for modified HF loans, then hand off to servicing

• Reconcile recording rejections to ensure recordings process properly

• Ensure adherence to federal and state regulatory requirements

 

Qualifications:

• Associate’s degree or at least 5 years of relevant experience in a related field

• Training in mortgage lending and closings

• At least 3 years of experience as a mortgage loan closing manager (bank, credit union, or mortgage lender)

• Strong ability to read, interpret, and work through mortgage loan documents and terminology

• Strong written and verbal communication

• Microsoft Office proficiency; comfort working in a fast-paced environment

• Familiarity with loan origination software and CRMs

 

Compensation:

• $80,000–$93,000

 

National Mortgage Staffing does not determine the salary, requirements, or qualifications for this role. All hiring criteria are set by our client and must be followed as outlined.

Thank you for your interest! 

If your background aligns with our clients needs, one of our Recruiters will reach out. Please Check your spam folder and voicemail for messages from our recruiters.

Unfortunately due to high volumes of applicants, we may not be able  to respond to those who are not a fit.  If you do not hear from us regarding this application, please know we do appreciate your interest and encourage you to continue to keep an eye on our website for new opportunities.