Position: Manager, Mortgage Sales
Location: Fort Worth, TX
Work Model: In Office
Schedule: Monday–Friday, 8:00 AM–5:00 PM; Saturday 9:00 AM–1:00 PM as needed
Compensation: Base salary starting at $85,000, based on experience
Incentive: Approximately 25–30% of base pay, with total compensation around $125,000
Overtime: Salaried, not overtime eligible
Benefits: Medical, dental, vision, 401(k) with match, company-funded pension plan, vacation, sick time, and paid holidays
Overview
A credit union is hiring a Manager, Mortgage Sales to lead mortgage production strategy, coach and develop a team of Mortgage Loan Originators, and help grow referral-based mortgage lending across the organization.
This is an in-office leadership role for a mortgage sales professional who can manage production, develop talent, improve conversion and pull-through rates, and build strong partnerships with financial centers, branch leadership, operational teams, real estate professionals, builders, and community networks.
In addition to leading the team, this person will originate loans through self-sourced referral channels, allowing them to remain active in the business while driving team performance at a higher level.
Responsibilities
- Lead, coach, and develop a team of Mortgage Loan Originators to achieve individual and team production goals.
- Manage 8 MLOs across call center and branch environments.
- Drive mortgage growth through pipeline management, business development, and referral partnership initiatives.
- Partner with financial centers, branch leadership, operational teams, real estate professionals, builders, and community networks to increase referral-based lending.
- Monitor pipeline activity, application flow, pull-through rates, conversion, and closing performance.
- Respond to inquiries and referrals generated through personal contacts and internal business channels.
- Originate loans through self-sourced referral channels.
- Support purchase, refinance, Conventional, FHA, VA, HELOC, and home improvement loan activity.
- Ensure loans comply with internal lending criteria as well as Fannie Mae, Freddie Mac, and Ginnie Mae requirements.
- Manage performance expectations through coaching, goal setting, and performance reviews.
- Recruit, onboard, develop, and retain high-performing mortgage talent.
- Analyze production metrics, market trends, and performance data to identify growth and process improvement opportunities.
- Participate in strategic planning, budgeting, and incentive program execution related to mortgage production.
- Support compliance with regulatory, investor, and credit union requirements.
- Participate in outside promotional events conducted by the real estate department.
Qualifications
- 2+ years of management experience required.
- 5+ years of mortgage lending experience required.
- Mortgage GSE regulation knowledge required.
- Current NMLS license required.
- Texas Mortgage Loan Originator license required.
- College degree required.
- Experience leading, coaching, developing, and driving sales performance for MLOs.
- Ability to balance mortgage qualification analysis with sales skills to place applicants in the best loan product for their needs.
- Strong knowledge of real estate lending, state and federal laws, FNMA, FHLMC, FHA, VA, and mortgage regulations.
- Extensive knowledge of mortgage loan products.
- Ability to evaluate credit reports, title work/abstracts, appraisals, flood certificates, and surveys.
- Strong communication skills across phone, email, text, and in-person channels.
- Ability to speak effectively in front of groups and clients.
- Strong written communication, time management, and follow-up skills.
- Ability to work in a fast-paced environment with strict deadlines.
- Must be goal-oriented, positive, team-focused, and highly detail-oriented.
- Proficiency with Velocify, Excel, Encompass, TalkDesk, Polly, Blend, and Microsoft Teams required.
- Understanding of HMDA and escrow analysis is a plus.
Thank you for your interest!
If your background aligns with our clients needs, one of our Recruiters will reach out. Please Check your spam folder and voicemail for messages from our recruiters.
Unfortunately due to high volumes of applicants, we may not be able to respond to those who are not a fit. If you do not hear from us regarding this application, please know we do appreciate your interest and encourage you to continue to keep an eye on our website for new opportunities.