Remote TPO Account Manager- Wholesale Processor
Position: TPO Account Manager
Compensation: $75,000–$80,000 per year, plus per file bonus
Overview
Our client is seeking an experienced TPO Account Manager to support its third-party origination channel. This is an operations-focused position that functions similarly to a loan processor within the TPO channel. It is not a sales role.
The ideal candidate will have several years of TPO or wholesale mortgage experience, strong customer-service skills, and direct experience supporting FHA, VA, USDA, and Non-QM loans.
Responsibilities
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Support FHA, VA, USDA, and Non-QM loan files throughout the loan process
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Serve as a primary point of contact for mortgage brokers and third-party originators
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Review loan files and follow up on missing documentation or outstanding conditions
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Provide timely and accurate loan-status updates
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Coordinate with processing, underwriting, closing, and other internal departments
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Monitor the loan pipeline and help keep files moving
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Identify and help resolve issues that could delay the loan process
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Maintain accurate file notes and status information
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Provide responsive, professional service to brokers and internal partners
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Manage multiple active loan files and competing deadlines
Qualifications
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Direct experience acting as an Internal Wholesale processor handling FHA, VA, USDA, and Non-QM loans required
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3 recent years of experience working as a Wholesale Account Manager or TPO Processor is required
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Strong understanding of the mortgage loan process
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Experience managing an active loan pipeline
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Strong broker-support and customer-service skills
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Excellent written and verbal communication
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Strong organization, attention to detail, and follow-through
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Ability to manage multiple files and priorities in a fast-paced environment
National Mortgage Staffing (NMS) is a recruiting firm. Our client sets the position requirements and makes all hiring decisions.
If your background aligns with our clients needs, one of our Recruiters will reach out. Please Check your spam folder and voicemail for messages from our recruiters.
Unfortunately due to high volumes of applicants, we may not be able to respond to those who are not a fit. If you do not hear from us regarding this application, please know we do appreciate your interest and encourage you to continue to keep an eye on our website for new opportunities.
