National Mortgage Staffing is currently seeking an experienced Mortgage Closing Manager. Interested Candidates should have experience working as a Mortgage Closing Manager within the past 3 years.
Benefits of the Mortgage Closing Manager
Salary + Bonus
Paid time off
Responsibilities of the Mortgage Closing Manager
Oversee associates who gather and review all information for completion of settlement documents, charges and instructions from documentation provided in file - i.e. state required forms, closing figures, rec sheet etc.; oversee associates who review credit, appraisal, title binder, survey /plat map, disclosures and other documents for expiration dates, conditions of approval and compliance.
Resolve customer related problems that have gone beyond the Closer. This is done with the input of various parties involved from the branch or department.
Coach and counsel staff for peak performance. Address and resolve issues of poor performance or unacceptable behavior. Work to determine best approach to resolve an employee problem.
Prepare accurate and timely performance appraisals.
Provide information and training to the Closers. Discuss changes in procedures, policies and guidelines helping to interpret and clarify their meanings and intended usage.
Analyze, suggest, develop and implement procedural changes to improve efficiency and productivity.
Manage and monitor the pipeline as needed.
Follow-up on accounts payable function to ensure bills are paid accurately, in a timely manner and allocated to the appropriate cost center.
Insure proper staffing and training of the Closing team; responsible for the interviewing and selection of qualified candidates.
Requirements of the Mortgage Closing Manager
This position requires at least ten (10) years of mortgage banking experience.
Minimum three (5) years Closing Management experience or equivalent required.
A thorough knowledge of conventional, Home Equity, FHA and VA underwriting guidelines and the ability to apply guidelines to individual loan files is necessary.
Excellent leadership skills
Excellent communication skills (written, verbal, listening)
Excellent interpersonal skills
Sound judgment skills
Detail oriented and well organized
Ability to handle multiple priorities and produce results
Ability to work independently as well as part of a team