1. Demonstrate a thorough understanding of residential mortgage lending including process flow, product, guidelines and compliance.
2. Ability to measure operational performance and seek out efficiency improvements through process change or vendor services as appropriate.
3. History of ensuring productivity and operational goals are attained or exceeded.
4. Must have strong decision making and implementation skills with a strategic thinker mindset.
5. Minimum five (5) years prior leadership experience in the residential mortgage industry with demonstrated leadership abilities.