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Remote Encompass Administrator

Dallas, TX
Summary Position:
Responsible for developing and maintaining Encompass and providing any additional technical support around software and software development.
Principal Duties and Responsibilities (Essential Functions**):
  • Improve software by studying current practices, recommend controls by identifying problems; writing improved procedures, design modifications to resolve issues and increase efficiency.
  • Provide functional and system requirements to the development team for configuration.
  • Work with developers and develop the system to meet the business requirements.
  • Test the system after configuration is complete to confirm the business needs are met.
  • Document and disseminate information regarding the system, including updates and new releases.
  • Facilitate group sessions, inception workshops with managers and their teams to review the functionality of the system, and work to answer questions and provide support.
  • Analyze business requirements; study system capabilities; write specifications to document workflow and processes.
  • Train users, provide references for users by writing and maintaining user documentation
Qualifications & Skills:
  • Minimum of four (4) years of mortgage lending experience preferred.
  • Minimum of four (4) years Encompass administration experience preferred.
  • Interacts well with others within departments and communicates thoughts and ideas effectively.
  • Strong analytical, problem-solving, organizational, and multi-tasking skills
  • Must be self-motivated, capable of working independently.
  • Bachelor’s degree or equivalent experience
Thank you,
Meg Reilly
VP of Recruiting
EMAIL: meg@nationalmortgagestaffing.com
TOLL FREE: (800) 603-1651
FAX: (480) 287-9066
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