Our client is hiring a VP of Mortgage Operations to lead and oversee all mortgage operations for a growing lending organization. This is a fully in-office leadership role based in Salt Lake City, Utah.

This position owns operational execution across underwriting, closing, and funding, with full responsibility for pipeline workflow, Encompass configuration, and process improvement. The VP of Mortgage Operations serves as the operational backbone of the organization.

Key Responsibilities
• Lead and oversee all mortgage operations functions, including underwriting, closing, and funding
• Manage and develop an operations team of approximately 15–20 employees
• Provide direct oversight and leadership to the underwriting manager
• Own Encompass LOS setup, workflow configuration, and ongoing optimization
• Design, implement, and enforce operational policies and procedures
• Build and refine pipeline processes to improve efficiency and consistency
• Drive performance metrics and operational accountability

Qualifications
• Prior experience in a VP-level mortgage operations role at a mortgage lender
• Experience overseeing full mortgage operations departments
• Proven leadership of mid-sized operations teams
• Hands-on Encompass implementation and workflow ownership experience
• Demonstrated success improving operational efficiency
• Willingness to work fully in-office in Salt Lake City, Utah

Compensation
• Base salary range of $120,000–$180,000
• Bonus eligibility based on performance metrics