Summary Position:
Responsible for developing and maintaining Encompass and providing any additional technical support around software and software development.
 
Principal Duties and Responsibilities (Essential Functions**):

• Improve software by studying current practices, recommend controls by identifying problems; writing improved procedures, design modifications to resolve issues and increase efficiency.
• Provide functional and system requirements to the development team for configuration.
• Work with developers and develop the system to meet the business requirements.
• Test the system after configuration is complete to confirm the business needs are met.
• Document and disseminate information regarding the system, including updates and new releases.
• Facilitate group sessions, inception workshops with managers and their teams to review the functionality of the system, and work to answer questions and provide support.
• Analyze business requirements; study system capabilities; write specifications to document workflow and processes.
• Train users, provide references for users by writing and maintaining user documentation

 
Qualifications & Skills:

• Minimum of four (4) years of mortgage lending experience preferred.
• Minimum of four (4) years Encompass administration experience.
• Encompass Admin Certification required
• Interacts well with others within departments and communicates thoughts and ideas effectively.
• Strong analytical, problem-solving, organizational, and multi-tasking skills
• Must be self-motivated, capable of working independently.
• Bachelor’s degree or equivalent experience

Thank you for your interest! 

If your background aligns with our clients needs, one of our Recruiters will reach out. 

Unfortunately due to high volumes of applicants, we may not be able  to respond to those who are not a fit.  If you do not hear from us regarding this application, please know we do appreciate your interest and encourage you to continue to keep an eye on our website for new opportunities.